Yardley Wood Health Centre401 Highfield roadYardley Wood Birmingham, B14 4DUTel: 0121 474 5186
*SURGERY PHONES CLOSED 15/11/18 FROM 12PM FOR TRAINING AND SURGERY OPEN FOR PRE BOOKED APPOINTMENTS ONLY*
*Booking FLU Vaccinations NOW!!*Click here for more information about Flu Season
*PATIENT PARTICIPATION GROUP* Next meeting November 20th, 3pm.
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*NEW ONLINE BOOKING click here *
Upon finding out that you are pregnant you need to book in to see a GP and get the midwife's contact details from reception. The midwife's clinics are usually held on a Wednesday afternoon. (updated 25/7/18)
Post Natal and six week baby checks are done by the Doctors in Surgery time.
By appointment with the Practice Nurse.
This is run by the Practice Nurses. All asthmatics need regular reviews and a patient can self-refer.
We can refer to Birmingham Healthy Minds for counselling or Patients can self refer 0121 301 2525 or go on the website www.birminghamhealthyminds.org
These are run by the Practice Nurses.
We are now one of the providers for Birmingham Cross City and South Central CCGs. Our nurses run daily clinics to check your Warfarin levels.
Some procedures may be performed by Dr Meyer and Dr Holland by prior arrangement.
These can be done by the Practice Nurses and include self-referral for a three-yearly check or annual health check if over 75 years.
Contraceptive care is provided by all the Doctors and Practice Nurses during surgery hours. Coil fittings are by appointment with Dr Banerjee. Please book a routine appointment to discuss this with Dr Banerjee first.
https://umbrellahealth.co.uk can also provide advice on sexual health services. 0121 237 5700
These are 20 minute appointments and can be booked with our practice nurses.
Please book with the Practice Nurses at least six weeks prior to travel. A charge will be made for certain immunisations and vaccinations which are not covered by the NHS. A list of these charges is held at reception.
An influenza vaccination is particularly recommended for patients with heart, lung or kidney disease, diabetes and residents of nursing and rest homes. Please contact the reception staff in October for details of the vaccination dates and to make an appointment. If you are unable to attend the surgery, a home visit will be arranged to undertake this facility.
Please book with Jacque Stott our HCA for smoking cessation advice.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
The form below MUST be completed and attached to any further documents and request for private work.
In July 2017, the National Unplanned Pregnancy Advisory Service (NUPAS) opened a new termination service in Birmingham providing free:
These services are funded by Birmingham CrossCity, Birmingham South Central and Solihull CCGs. Women can self-refer via the https://www.nupas.co.uk or by calling 0333 004 6666.
Currently, there are no waiting times for appointments.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
With the average GP consultation lasting just 10 minutes, we’ve been investigating how you can make the time count – and what your doctor is really thinking when you’re in the consultation chair. We interviewed 15 GPs – from newly qualified doctors to those with a lifetime of experience – to gather their tips and know-how.
The old-fashioned view of receptionists acting as guard dogs to keep you away from your GP is outdated. Try to think of them as your ally in finding the person most skilled to help you. As one GP explained: ‘I see between 30 and 40 patients every day, and a good 10 to 20% of them I didn’t need to.’ By telling the receptionist what your appointment is for, they can ensure there are fewer wasted appointments. And don’t hate them for asking ‘is it urgent?’. It may be the question that many of us dread when we ring for an appointment, but we’re likely to be misinterpreting what’s being asked. The receptionist does not expect you to be the judge of how serious your illness is. That’s the GP’s job. They are really asking if you’re OK to wait for the time it takes to get a non-urgent appointment.
Extended surgery hours and rising demand for appointments mean that these days there’s less ‘my GP’ and more ‘my healthcare team’. The receptionist knows the GP’s specialisms and so can help you to avoid wasting GP appointments – for example, by directing vaccinations to the travel clinic, and cholesterol checks to the healthcare assistant. It’s most useful to see the same GP on subsequent visits when you’re dealing with unresolved problems, or if you have multiple chronic illnesses. One GP likened these patients to vintage cars – that they should always go back to the main dealer to be maintained. It’s not so important to see the same GP when you’re pretty healthy with an acute or urgent short-term illness. The GP likened these ‘fix-it’ patients to modern cars – usually OK at any garage.
When your GP asks ‘how are you today?’ they’re not making small talk. What they really want to know is the main problem that will be the focus of the consultation. When they ask ‘what were you hoping I’d do?’ this is not the GP’s way of telling you that they haven’t got a clue. They are trying to understand what expectations you have so they can best meet them. Are you looking for reassurance, treatment or just acknowledgement? There’s also a well-worn cliché that your GP hates nothing more than a patient clutching a list of numerous ailments that all need to be addressed in 10 minutes. However, many GPs actually told us that if you share your list at the beginning, and it’s short and to the point, then it’s often welcome. But be realistic – asking about several ailments means you’re likely to need more than one appointment.
What your GP finds most difficult is the ‘hand-on-the-doorknob’ scenario. They’ve spent nine minutes discussing your verruca, and now, as you pull your sock back on, you mention something that’s raising red flags and can’t be left. So prioritise before you arrive: what’s the most important thing affecting your health right now? Share it right at the beginning so the GP can focus your consultation accordingly.
Include a summary of why you’re there in your first sentence. The GP doesn’t expect you to come with a diagnosis, but they do need to know your symptoms (think: ‘I’ve got a cough and a fever’, rather than ‘I think I might have a chest infection’). Avoid vagueness (‘a really bad headache’) and try to describe how it is feeling. Tell the GP what you’re hoping and expecting from the consultation (Reassurance? A certain medicine? A private referral?), and if you’re worried you may have something serious. Otherwise, you’ll leave without an answer to your main questions. One GP reflected what many told us: ‘You’ll often hear it from relatives, who say, “Dad came to see you, he’s really worried that he’s got multiple sclerosis or something”, when you know that isn’t a possibility… but as they haven’t brought it up themselves, you haven’t been able to allay their fears.’
If you’re at the surgery for a follow-up on test results, give a 10-second précis of why you’re there (for example ‘I’ve been feeling very tired, and so you organised tests to rule out anaemia’). One GP said: ‘Patients seem to think that we’ve had half an hour to read their whole 50 years’ medical notes, and we haven’t. We’ve literally opened the notes and called them in.’
It helps if you can establish a chronology – what order things happened in, and over what period of time. This can help GPs rule out some things and point to others. A useful question the GP might ask is when you last felt well. Avoid too much extraneous detail (‘it started on a Friday night when I was watching Gogglebox…’). But do say if big life events may be affecting your health.
If you’ve read about a new drug that you’d like to try, write down some of the specifics of what you’ve read to share with your GP. But remember that many drug trials are reported by the media at very early stages (sometimes even during animal trials) and long before they’re available for NHS use.
By the end of your appointment you should have agreed a way forward, and it’s the GP’s job to make sure you’re happy. But it could be helpful to repeat back what’s been discussed and agreed, as well as the next steps (for example, ‘I think what we’ve agreed is that you’re going to do X, and I’m going to do Y?’). The GP should also do what’s known as ‘safety-netting’. Here the GP makes sure you know what to do if, for example, things get worse or you get certain symptoms. This is the time to check that you understand this and ask any questions (for example, ‘what should I do if…?’), or check the possible side effects of any medication.
You’re perfectly within your rights to see another GP if you’re not convinced by what you’re being told. You can change your GP or surgery if you’re not happy. You can also complain, but do think about sharing your concerns first with the GP or practice manager before escalating things to a body such as your local Clinical Commissioning Group (in England, or equivalent bodies in other parts of the UK). As one practice manager told us: ‘It can be quicker and more effective for everyone for me to drop everything and spend time with an unhappy patient, rather than deal with a protracted formal complaint.’ And last but not least, a final time-gobbling bête noir that most GPs mentioned is the patient who has to unwrap to be examined, even in the heat of summer. Wear clothes that make examination easier – for example, loose trousers to show the GP your knee.
Read more: http://www.which.co.uk/news/2017/08/10-ways-to-get-the-best-from-your-gp/ - Which?
PATIENT PARTICIPATION GROUP MEETING
TUESDAY 20TH NOVEMBER 2018
Celebrating Age at MAC Cannon Hill.
Over the counter medicines.
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