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Noticeboard

Private Work: Our 2019 list of fees for private work has been updated please click here

New Email Address: nhsbsolccg.receptionywhc@nhs.net we no longer use reception.ywhc@nhs.net

Text Messaging: Check your contact details are up to date with reception ASAP to make the most of our new text messaging service, where your doctor, nurse or receptionist will pass on important information to you or ask you to book an appointment. 

We are Proud Antibiotic Guardians! : click here to find out more

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Job Vacancies: click here

Keeping Well with YWHC 2019: For more info on keeping well this year with our FREE Health Services click here

Surgery update: We are happy to announce that Dr David Lupini has joined the surgery as a new Partner and is now seeing patients.

*Important update to our prescribing policy* Click here to read more

*Booking FLU Vaccinations NOW!!*Click here for more information about Flu Season

Repeat Prescriptions

These are issued at your doctor's discretion and are normally for patients on a long-term treatment who have been regularly reviewed (excluding contraceptive pill and HRT).

Requests can be made in writing and either brought in or posted to the surgery. If you enclose an SAE, your prescription can be returned to you or your pharmacist. 

You can also email reception on nhsbsolccg.receptionywhc@nhs.net

You can also order repeat prescriptions online via the links here .

Please allow at least 72 hours for your prescription to be processed and make allowances for weekends and public holidays.


EPS

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. Ask your preferred pharmacy to add your nomination.


Important changes to the way “repeat prescriptions” are ordered

A “repeat prescription” - a medication you can receive regularly without having to see your doctor every time you order it. Depending on how you request your medicines, the way that it works for you may be about to change.

What is changing?

If medication is ordered on your behalf by your pharmacy, you will now need to order it yourself directly from your GP surgery. Your Doctors surgery cannot automatically order and send your prescriptions to the pharmacy. These will need to be ordered by you.

What do I need to do?

From 1st November 2017 the surgery will only accept repeat prescription requests from you or your carer. You can request your repeat prescription from the surgery in the following ways:

• at the surgery, using your prescription order form (the list of medication attached to the right hand side of your prescription)
• by post, using the right hand side of your prescription
• on line (see receptionist to sign up for patient Access online)
• via the app (Patient Access)
• email reception.ywhc@nhs.net
Medication should only be ordered when it is needed. Check how much medication you have left and only order a new prescription when you have between 5-7 days’ of medication remaining. You will need to allow 2-3 working days for the prescription to be issued. You can let the practice know if there is a reason why you need to order your medication earlier than usual, for example, you will be away when your prescription runs out.

When is this happening?

The changes will take place from the 1st Novemeber 2017

What is not changing?

If you already order repeat prescriptions from your GP, you will not be affected.
Pharmacies that collect prescriptions from GP surgeries will still do so.
Pharmacies that deliver medications and other items to you will still do so.

Why is this happening?

Most patients are able to take responsibility for ordering their own repeat prescriptions. This is safer, and evidence from other areas in the country shows that it may reduce medicines waste.

How do I find out more?

Speak to reception.

Who do I contact if I need more support?

If you feel you might need support ordering your repeat prescription, or you know someone who might need help, please contact the surgery.

 

Medication Reviews

From time to time you may also find a message on your prescription prompting you to attend  for review. This is part of the Practice’s routine monitoring of all medications and you should make an appointment for review of your prescription with the practice pharmacist or a GP. Sometimes your medication review will be done during a routine appointment for something else, so you may not require a separate appointment for it.

We may have to alter or discontinue your prescription if you do not attend for review.

 
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