Covid Vaccine Certificate

Regarding your COVID vaccination certificate. We are unable to issue this at the practice. See below: Proof of your vaccination status is available on the NHSapp. Also, you can call the NHS helpline on 119 and ask for a letter to be posted to you.

Audiology Service

If you are over 55 with any hearing problems you can be seen by and Audiologist at the surgery. Please call reception to book into a clinic.


Repeat Prescriptions

These are issued at your doctor's discretion and are normally for patients on a long-term treatment who have been regularly reviewed (excluding contraceptive pill and HRT).

Requests can be made in writing and either brought in, emailed or posted to the surgery. If you enclose an SAE, your prescription can be returned to you or your pharmacist. 

You can email your request through to reception on

You can also order repeat prescriptions online via the links here .

Please allow at least 72 working hours* for your prescription to be processed and make allowances for weekends and public holidays.

Important changes to the way “repeat prescriptions” are ordered

A “repeat prescription” - a medication you can receive regularly without having to see your doctor every time you order it. Depending on how you request your medicines, the way that it works for you may be about to change.

The surgery will only accept repeat prescription requests from you or your carer. You can request your repeat prescription from the surgery in the following ways:

• at the surgery, using your prescription order form (the list of medication attached to the right hand side of your prescription)
• by post, using the right hand side of your prescription
• on line (see receptionist to sign up for patient Access online)
• via the app (Patient Access)
• email
Medication should only be ordered when it is needed. Check how much medication you have left and only order a new prescription when you have between 5-7 days’ of medication remaining. You will need to allow 3 working days* for the prescription to be issued. You can let the practice know if there is a reason why you need to order your medication earlier than usual, for example, you will be away when your prescription runs out.

Do you know about Electronic Prescribing?

You can have your prescriptions sent directly to your chosen pharmacy (EPS). In doing so you will no longer have a paper prescription to collect, it will go directly to the pharmacy of your choice. Please speak to your pharmacy or reception regarding this. 

Repeat Dispensing

Some of your medication may be eligible for repeat dispensing (eRD). This means the doctor may be able to give you up to six month's worth of your medication in one go. You will not have to request your medication again until your last prescription is issued. Not all medication can be issued on repeat dispensing. You may want to discuss this with your doctor or inform a receptionist.

Mo's Medicines - Electronic Repeat Dispensing from Wessex AHSN Limited on Vimeo.

ERD ywhc leaflet

Medication Reviews

From time to time you may also find a message on your prescription prompting you to attend  for review. This is part of the Practice’s routine monitoring of all medications and you should make an appointment for review of your prescription with the practice pharmacist or a GP. Sometimes your medication review will be done during a routine appointment for something else, so you may not require a separate appointment for it.

We may have to alter or discontinue your prescription if you do not attend for review.

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